HIPAA POLICY - Branchbrook Pharmacy

HIPAA Privacy Policy
Effective Date: October 3, 2024

Branch Brook Pharmacy (“we,” “us,” or “our”) operates the website branchbrookpharmacy.com (the “Site”). We are committed to safeguarding your privacy and ensuring the confidentiality of your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other applicable laws. This Privacy Policy outlines how we collect, use, and protect your PHI.

1. What is Protected Health Information (PHI)?

Protected Health Information (PHI) refers to any information that relates to:

Your past, present, or future physical or mental health condition.
The healthcare services you have received.
Payment for your healthcare services.

PHI includes personal details such as your name, address, medical history, prescription information, and other identifiable information.

2. How We Use and Disclose Your PHI

We may use and disclose your PHI in the following ways:

For Treatment: We may share your PHI with healthcare providers, doctors, or other pharmacies to facilitate your treatment.
For Payment: We may use your PHI to process payment from you, your insurance company, or a third party.
For Healthcare Operations: Your PHI may be used to improve our pharmacy services and manage our internal operations, such as for quality control, staff training, and compliance audits.
Required by Law: We may disclose your PHI if required by federal, state, or local law.
With Your Authorization: Other uses or disclosures of your PHI will only be made with your written consent.

3. Your Rights Regarding Your PHI

As a patient, you have the following rights regarding your PHI:

Right to Access: You may request a copy of your PHI that we have on file.
Right to Amend: If you believe that your PHI is incorrect or incomplete, you can request a correction.
Right to Request Confidential Communications: You can ask us to communicate with you in a specific way (e.g., to send mail to a P.O. Box instead of your home address).
Right to Restrict Disclosures: You have the right to request restrictions on how we use or disclose your PHI for treatment, payment, or healthcare operations.
Right to an Accounting of Disclosures: You can request a list of disclosures we have made of your PHI for purposes other than treatment, payment, or healthcare operations.

4. How We Protect Your PHI

We take the privacy and security of your PHI seriously. We have implemented safeguards to protect your information from unauthorized access, use, or disclosure, including:

Encryption of electronic records.
Secure storage of physical records.
Regular audits and staff training to ensure compliance with HIPAA regulations.

5. Changes to This Policy

We may update this HIPAA Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this Policy periodically for updates.

6. Contact Information

If you have any questions about this HIPAA Privacy Policy, your privacy rights, or our use of your PHI, please contact us at: info@branchbrookpharmacy.com